Sales Arborist

  • Heritage Tree Care Inc
  • Toronto, ON, Canada
  • Apr 21, 2022
Full time Other

Job Description

Heritage Tree Care Inc is a happily thriving, nicely established and well-regarded tree service based in Toronto’s downtown west end since 2006. 

          At Heritage Tree Care we specialize in mature oak health care, high-end tree & shrub enhancement, large technical tree pruning, planting and the occasional tricky removal.

We have intentionally stayed a smaller company with a big online and local presence so we can pick what jobs we take on and maintain a high-quality work standard and a steady flow of satisfying local work with all the necessary machines to deal with it. As well, we have a well-oiled company infrastructure that keeps everything running smoothly with everyone happy and well looked after.

 Join us in 2022 and enjoy work/life balance with a 4-day work week and some of the best perks in the industry!

 We offer to full/part time sales arborist

  • 10% commission on all sales, or hourly and commission (to be discussed)
  • Very flexible work schedule
  • Four-day work week (5th optional)
  • Full Benefits – Health, Life & Dental
  • 6% Vacation pay + stat holiday pay
  • Full WSIB coverage
  • Paid mileage
  • Company laptop/ tablet & phone
  • Big yard in downtown Toronto (Parkdale- easy commute for a city dweller)
  • Crew tablets with Jobber software- fully utilized and highly organized
  • Winter break/ possible layoff
  • Excellent in-house Health & Safety Program


The ideal candidate will:

  • Will have over 3 years of experience working with crews within the GTA               
  • Actively Engage with clients and provide on-site tree risk assessment, client consultation in a variety of conditions and environments, and articulate findings through verbal and written communication
  • Effectively utilize Jobber (our field management software) to:
  • Review new requests daily
  • Respond to new requests within the time specified and confirm details of site visit with a client when necessary
  • Conduct site visits and provide detailed quotes. Convert requests to quotes in Jobber
  • Provide detailed quotes to clients within 24-48 hours after site visit
  • Phone client to discuss job specifications where necessary
  • Liaise with HTC management to plan job schedule
  • Follow up with any “loose ends” associated with the job
  • Effectively communicate work parameters of each job sold to all HTC members
  • Answer follow-up inquiries on jobs sold
  • Work within the budget of HTC always
  • Always seek to lower costs, improve efficiency, and increase production
  • Solicit for work prospects, when necessary
  • Study and fully understand the City of Toronto and Mississauga Urban Tree By-laws as they relate to:
  • Private Ownership
  • Construction Purposes
  • Ravine Authority
  • City Tree Access
  • Study and understand current location-specific tree species concerns and all it entails


Quoting Process and Client Communication

  • Develop project opportunities based on the needs of the client and the capabilities of the business 
  • Take photos of jobs that need specific detailed direction so crew can see what needs to be done. In doing so, you can articulate your vision for the space in a more clear and illustrative manner to ensure information is not lost or overlooked.
  • Detailed attention paid to all trees/ shrubs/hedges in or near the client’s space AND peripheral to the main task (i.e. pruning care of each individual shrub and hedge on property). Upsell where possible
  • Create a new line item for each tree/shrub on the list and break down the price to fit overall quote when possible
  • Make note of client budget limit or whether they opted for cheaper option, thereby bypassing the mitigation of all risk factors
  • Ensure client is presented with and agrees to the client agreement checklist prior to commencement of work
  • Personal presentation must be clean, tidy & professional with necessary PPE +mask
  • Quoting Tool Kit: Company devices (tablet/smartphone), tape measure, clipboard, quote sheets and HTC Flyer/Business Cards